UK order support
Shipping & Returns
Clear delivery and return guidance for HomeDry dehumidifier orders across the UK.
Dispatch
Orders are usually prepared within 1-2 working days.
Delivery
UK delivery times and costs are shown clearly at checkout.
Support
If anything arrives damaged or faulty, contact us and we will help.
Shipping
We currently focus on UK customers. Orders are usually processed within 1-2 working days, excluding weekends and bank holidays.
| Method | Estimated delivery | Cost |
|---|---|---|
| UK standard delivery | 2-4 working days after dispatch | Shown at checkout |
| Faster delivery | Shown at checkout when available | Shown at checkout |
Once your order has been dispatched, tracking details will be sent by email if tracking is available for your selected delivery service.
Returns
If your dehumidifier arrives damaged, faulty, or not as expected, contact us within 30 days of delivery and include your order details.
- Products should be returned in their original packaging where possible.
- Please make sure the water tank is empty, clean, and safely packed before return.
- Refunds are normally processed within 5-7 working days after the return is received.
- Return costs may apply unless the item is faulty or damaged on arrival.
Need help?
For delivery questions, return requests, or help with a faulty item, contact us with your order number and a short description of the issue.